Is this only for dog walkers?

No. Walkers, sitters, groomers, and mixed teams — we build around the services you actually offer and the pet details that matter on the visit.

We use a booking app plus texts. Is that common?

Extremely. The booking piece is often fine. The pet notes, backups, and visit reports are where things fall apart. That’s usually where we help.

Do I need to be techy?

No. Tell us how a normal day of visits works and what’s stressful when someone covers a route. We’ll take it from there.

What does it cost to start?

Custom apps for small pet businesses can start around $1,000 depending on what you need. We’ll scope it with you first.

Hey App Works · Industries

Custom Software for Pet Service Businesses

Pets aren’t line items. Feeding instructions, door quirks, and visit reports matter as much as the schedule. Tell us how visits really work. We’ll build an app around the care side — not just the booking link.

Tell us what you need How it works

Shop schedule

Front desk

3 chairs live · 1 walk-in

Jordan

Skin fade

1:00

In chair

Alex

Beard + shape

1:30

Waiting

Walk-in

Next available

Now

Queue #2

The problem

Pet details live in texts and memory.

Walkers and sitters often carry critical care info in threads and personal notes. That gets risky with substitutes, new hires, or multi-pet households. The schedule might be fine. The dog details aren’t.

Pet profiles aren’t complete when a backup walker takes the visit
Pausing recurring walks for vacation is a headache
Visit reports are inconsistent or late
Grooming notes don’t carry forward cleanly
Billing for add-on pets or holiday rates gets messy

What we could build

What we could build for walkers, sitters, and groomers

Scheduling plus the care context — so the person showing up knows the dog, not just the address. Pieced-together booking apps and group chats don’t have to be forever.

Booking & recurring visits

Walks, drop-ins, sits, and grooms on patterns you can pause or adjust without rebuilding the week.

Pet & customer profiles

Medications, leash notes, vet info, household access, and preferences in one place.

Staff assignments

Match pets to trusted team members, with backups that still see the right notes.

Visit reports & service notes

Photos, potty notes, demeanor, and grooming details your clients actually want.

Scheduling & billing

Holiday rates, extra pets, and package balances without end-of-month detective work.

These are examples of workflows we can combine or customize — not a promise that every pet service business build includes all of them.

Grooming vans and neighborhood walking teams aren’t the same

We design for your service mix — walking, sitting, boarding drop-ins, grooming, or a blend. Your business shouldn’t have to squeeze into a one-size pet booking tool that ignores the living part of the job.

Example: a mid-day walk with a backup sitter

1
Recurring walk is on the board
The usual walker is off. A backup is assigned and still sees feeding and door instructions.
2
Visit happens with the right profile
Pet alerts (“reactive on leash”) are visible before the door opens.
3
Report goes to the client
A short visit report with a photo lands where you want it — app, text, or email.
4
Billing stays boring
The visit counts against the package or invoice rules you set.

Common questions

Is this only for dog walkers?: No. Walkers, sitters, groomers, and mixed teams — we build around the services you actually offer and the pet details that matter on the visit.
We use a booking app plus texts. Is that common?: Extremely. The booking piece is often fine. The pet notes, backups, and visit reports are where things fall apart. That’s usually where we help.
Do I need to be techy?: No. Tell us how a normal day of visits works and what’s stressful when someone covers a route. We’ll take it from there.
What does it cost to start?: Custom apps for small pet businesses can start around $1,000 depending on what you need. We’ll scope it with you first.

Why Hey App Works

Buy ready-made software

Fast to start — until your business doesn’t match the template. Then you bend how you work to fit the tool.

Traditional custom development

Built around you, but often priced way outside a small business budget — and easy to get stuck with after launch.

Hey App Works

Tell us how you work. We build an app around it, host it, and keep it running. You pay to get your version built and a monthly fee to keep using it.

Tell us what you need See how pricing works